The front of house, in the same system as the register.
Bookings, the floor, covers, deposits, ticketed events, and door check-in — native to cipher, not bolted on from another reservations vendor. What happens at the door is the same system that rings the sale.
Reservations & guest intake
Two-mode intake — dinner reservations and nightlife bookings — on hardened public forms with honeypot, minimum-form-time, and rate-limit protection.
Section minimum-spend shown to the guest at booking, with a mandatory acknowledgement before submit.
Returning-guest recognition, staff-referral attribution, member self-serve booking, and a private-event inquiry funnel.
Duplicate-throttle and collision guards keep the same guest from double-booking a slot.
The floor, day-of
A live floor plan with real-time occupancy and a seat modal that links a booking or reservation to the table.
Double-book prevention with server-side seat-envelope and collision guards, plus a visual table grid for host bookings.
Member attach at the seat, session close with a running tab, and a staff-facing floor mirror.
Guest lists with QR arrival confirmation, a check-in log, and a printable export.
Deposits, minimums & comps
A three-part booking financial stack — deposit, minimum spend, and comp set independently and rendered on the guest's pass.
Close-with-actual-spend, auto-link-to-member, guest lifetime-value history, and revenue rollups on the owner side.
Stale bookings auto-release to return the table to inventory.
Ticketed events
Three-tier ticket configuration with a blank-guard failsafe and a server-authoritative purchase path.
Idempotent confirmation, refunds, and a reconcile sweep, with graceful degradation if the hosted payment page is unreachable.
Free and comp tickets with a mandatory reason, and ticket admin — void, delete, and resend.
Tickets are issued to the member wallet with a claim link; a guest can self-pay from the pass page.
Event pages that update themselves
Create an event and the public pages update themselves — pricing, tiers, tickets, and tables — with no web developer in the loop.
Event authoring carries visibility toggles, flyer and promo-video upload, an auto-complete scheduler, calendar / list / guest views, and per-event galleries.
Public rendering includes featured cards, an inline ticket panel with quantity caps and sold-out states, and a deep-link that autofills the reservation form.
Door & QR check-in
Rotating-HMAC QR passes with a freshness check on every scan and a one-time entry gate.
Anti-screenshot rendering — the code blurs off-screen and blocks print; a captured code expires in seconds and can't be saved or reused.
Prefix routing sends member, booking, ticket, reservation, VIP, and comp codes each to the right action at the door.
VIP and comp passes — issued by an owner, scanned and actioned by staff, with a tab limit that links back to the point of sale.